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Some Of Our Frequently Asked Questions

General Questions

Questions For New Patients

Are all ages catered to at your clinic?

Yes, we accept patients of all ages. For new patients, we like to schedule 1.5 hrs for adults to perform a comprehensive dental hygiene examination and cleaning. During the new patient exam, we discuss and review your medical and dental history, examine all areas of your mouth, use an intraoral camera to show you what we can see, measure the probing depth (attachment of the gums to your teeth).

Questions for Teeth Whitening

How Do I Know If I Should Go for Teeth Whitening?

Teeth whitening is customized for each patient, and the maximum shade of white may vary depending on the starting shade of the teeth, lifestyle habits, smoking, drinking coffee and tea, red wine, and the presence of restorative work (fillings, crowns, and veneers). The cause of stain also may affect the results (stains related to medications, excessive fluoride, and tooth trauma).

There are some conditions that make teeth whitening contraindicated. For example, active decay (cavities), gum recession. Also, pregnant and breastfeeding women should not use teeth whitening products.

We have different teeth whitening systems to suit you:

  • In-office 1-hour teeth whitening.
  • Take-home teeth whitening kits.

Currently we have a great promo: 


Why do I need a dental hygiene examination and cleaning?

Even if you brush and floss after every meal and before bed, bacteria-harbouring plaque can accumulate below the gum line, even in the tiniest of crevices, grooves and pits of the teeth. Over time, the gums start to swell and bleed, and teeth begin to decay, resulting in pain and partial or total tooth loss.


The WHO (World Health Organization) describes oral health as "being free from chronic mouth and facial pain, oral and throat cancer, oral sores, birth defects, such as cleft lip and palate, periodontal (gum) disease, tooth decay and tooth loss, and diseases and disorders that affect the mouth and oral cavity". It is therefore important to have a dental hygiene examination regularly.

I want to book an appointment, but I like my dentist?

As professional healthcare providers, dental hygienists maintain professional relationships with dentists, oral surgeons, orthodontists, periodontists, dermatologists, and other health care providers. You may have a long term patient relationship with your favourite dentist for your regular dental work and examinations and have your cleaning done at our clinic. You have a right to seek and choose the care you want.

Why should you see an independent dental hygienist?

Regulations under Alberta Health Profession Act allow registered dental hygienists to provide services independently (as of November 2006). In Alberta, dental hygienists are fully certified and trained to diagnose cavities, take x-rays, and check them.


Some dental hygienists practice in wellness centres while others from their private homes or in the dental hygiene clinics.


Other benefits include lower cost, flexible scheduling and minimum waiting time to receive a dental cleaning appointment, high quality of personalized care, stress-free and relaxing atmosphere.

Have Questions?

Don’t hesitate to talk to our professional hygienists!

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